• Graduated Arizona State University, Magna Cum Laude
  Completed a Bachelor’s and Minor in 2016 after studying abroad in Spain and Portugal, distinguishing myself with top honors.
• Early Startup Experience: Carvana
  Joined Carvana, a then-rising startup in Phoenix, AZ. Immersed in a fast-paced environment that honed my skills in operations, data analysis, and strategic scaling.
• Co-Founded Complete Cleaners LLC
  Balanced a hectic job with launching my own business in Tempe, AZ—an early testament to my obsession with efficiency, customer service, and automated workflows.

• Prototype AI Tools for Carvana’s Customer Service
  Collaborated on a very early internal AI chatbot prototype that helped reduce call-handling times by a large margin, planting the seeds for my eventual focus on automation and AI integration.
• First Foray into Mobile App Development
  Designed white-label apps for local businesses, learning the fundamentals of UX/UI, code logic, and project management—an invaluable skill set for future AI-driven solutions.

• Complete Comfort: Property Management Extension
  Expanded Complete Cleaners into property management, establishing SOPs that leveraged task automation for scheduling and tenant communication.
• Hired First Overseas Virtual Assistant
  Pioneered a cross-cultural remote team model, cutting administrative overhead by 30% through clear SOPs and effective digital communication tools.

• SCORE (Greater Phoenix) Subject Matter Expert & Assistant Mentor
  Selected as a business automation and branding authority, mentoring small business owners on how to streamline operations and enhance their market presence.
• Public Speaking & Workshops
  Conducted workshops and participated in a private Business Owners Forum organized by SBA’s S.C.O.R.E. drawing many participants from various industries eager to modernize their workflows.

• Consultant for Sun Valley Window Washers (Phoenix, AZ)
  Guided the launch of this window-washing startup from the ground up, implementing streamlined processes for growth and customer acquisition.
• Full-Time Tech Consultant at Desert Mountain Countertops LLC
  Transitioned the company from pen-and-paper methods to industry-specific software solutions.
• • • Key Wins: Within six months, reduced manual administrative tasks by 30% and increased positive customer reviews by 15%.
    • Outcome: A smoother customer journey, a more efficient workflow, and digital systems that set the stage for future AI integration.

• Co-created ‘Jumpstartup’ with fellow ASU alum Johnathan Durkin
  Invested 200+ hours in developing a comprehensive program for aspiring entrepreneurs, including digital coursework, mentorship matchmaking, and optimization modules. Overseen and proofread by ASU professors and SCORE Mentors. All work completed and fully written by the authors, pre-AI.
• Exploring Non-Profit Applications
  The project is currently being re-vamped with the advent of AI (in 2025) and being used as the basis for small to medium-sized business consulting. We are considering Non-Profit applications for the material we built.

• Consultant for Production Interiors LLC (Phoenix, AZ)
  Applied my proven system from Desert Mountain Countertops, tailoring it to Production Interiors’ specific needs.
• Software & Tools:
  Implemented Asana, Trello, Connecteam, and specialized industry software to streamline tasks.
• Training & Bilingual Support:
  Assessed employee skills, delivered hands-on training, and leveraged my fluency in Spanish to bridge communication gaps—significantly boosting productivity.
• AI Integration:
  Adopted cutting-edge AI (still in beta at the time) to automate workflows, provide owners with faster responses for their clients and reduce overhead costs.
• Result:(as of 2025)
  A modernized operation that relies on AI for SOP references, faster response drafting, and more efficient new-hire onboarding—transforming how the company interacts with clients and manages its workforce.

• Multi-Industry AI Consulting
  Partnered with clothing brands, additional cleaning startups, and niche eCommerce businesses to adopt AI-based inventory management, chatbot customer support, and data-driven marketing tactics.
  • Result: Clients reported an average 40% reduction in manual back-office tasks and a 22% growth in sales within one year.
• Expansion to Bend, OR
  Extended Complete Cleaners LLC and Complete Comfort into Bend, Oregon, guiding new owners through AI-backed scheduling, hiring, and customer retention systems. Achieved a 95% client satisfaction rate in the new market so far.

• Custom AI Bots & Internal Innovations
  Began developing proprietary AI solutions for both my existing companies and clients. From predictive analytics for revenue forecasting to advanced customer service bots, these new tools decreased operational costs by 30–40% for early adopters.
• Launched Ares Assist LLC
  Co-founded a workforce placement firm specializing in Virtual Assistant (VA) matchmaking, plus web development and SEO.
  • AI-Enhanced VA Training: Leveraged an AI training suite to educate VAs before placement, slashing client onboarding time by a minimum of 50%.
• Global Outreach:
  Employed top-tier VAs from Mexico, South Africa, Thailand, and the Philippines, ensuring cultural integration and language support. Currently maintaining a 100% satisfaction rate through continuous AI-driven coaching.

AI Thought Leadership & Industry Influence

• AI Systems Design, Consulting & Thought Leadership:
  This year marked a continued evolution in how I help businesses achieve measurable results through AI. I’ve focused on building intelligent systems that streamline communication, automate workflows, and give lean teams the output of much larger ones. Across service, real estate, and professional sectors, these solutions have saved clients hours each week while improving consistency and client response time.
  
• The Vellaris Project: Collaborative Expansion in Applied AI:
  A collective of builders and strategists exploring real-world AI applications. Together, we’ve developed modular automations, front-end tools, and voice-driven systems that bridge the gap between concept and execution. The initiative underscored a shared belief: AI should work quietly in the background, delivering leverage without disruption.
  
• Public Speaking & Industry Advocacy: At AI Automation Day 2025, I spoke to a crowd of approximately 200 people on the evolution of Voice AI and its growing impact on small and midsize operations. The session covered how conversational agents are becoming fully integrated, context-aware assistants — capable of scheduling, qualifying leads, and supporting customers with human-like nuance.